By using the ao999 platform, you agree to be fully bound by these terms and conditions. If you object to any of the terms, please refrain from using the platform.
1Introduction
Ao999 (also known as bunny, website: ao999.fun) is an online gaming and entertainment platform for Bangladeshi users. These terms and conditions serve as a legal agreement between ao999 and its users.
By creating an account, playing games, making deposits, or using any service on our platform, you acknowledge that you have read, understood, and fully accepted these terms and conditions. ao999 reserves the right to update these terms at any time, and members will be notified in advance of any changes.
These terms and conditions have been drawn up in accordance with the applicable laws and regulations of Bangladesh. Bangladeshi courts shall have jurisdiction over any disputes.
2Eligibility & Age Requirements
You must be at least 18 years old to register and play on ao999. Accounts belonging to minors will be closed immediately and balances may be forfeited.
To use ao999, you must meet the following requirements:
- You must be at least 18 years of age.
- You may only create one account in your own name.
- Online gaming participation must not be restricted under the laws of your country.
- All information provided during registration must be truthful and accurate.
- Any individual previously banned by ao999 may not re-register.
Ao999 may request identity documents at any time for age verification. Account activity may be temporarily restricted until verification is complete.
3Account Registration & Security
When registering on ao999, you must provide your correct name, mobile number, and date of birth. Registering with false information may result in account closure and forfeiture of your balance.
- Each person may only open one account. Creating multiple accounts is strictly prohibited.
- Keep your password strong and do not share it with anyone.
- Report any unauthorized access to your account to our support team immediately.
- Account transfers or sales are strictly prohibited.
- A copy of your national ID or passport may be requested for KYC verification.
You are solely responsible for the security of your account. ao999 is not liable for any actions by third parties.
4Deposit & Withdrawal Rules
Deposits and withdrawals on ao999 are available via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200 and the minimum withdrawal amount is BDT 500.
- Deposits are typically credited to your account within a few minutes.
- Withdrawal requests are typically processed within 15 to 30 minutes.
- Your account must be fully verified before withdrawals can be made.
- Only payment methods registered in your own name may be used.
- Deposits or withdrawals made through a third party are strictly prohibited.
- Ao999 reserves the right to investigate any suspicious transactions.
Ao999 has no hidden transaction fees. Every amount you deposit goes entirely into your gaming balance.
5Bonus & Promotion Terms
Ao999 regularly offers various bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.
- The welcome bonus is available to new members only and applies once per account.
- Specific wagering requirements must be fulfilled before a bonus can be withdrawn.
- Bonus balance cannot be withdrawn directly and may only be used for gameplay.
- Stacking multiple bonuses at the same time may not be permitted.
- Ao999 reserves the right to cancel any bonus if abuse or manipulation is suspected.
- Promotional offers will be automatically cancelled upon expiry.
To learn more about the ao999 bonus program, read the terms listed alongside each offer or contact our support team.
6Gameplay Rules
All games on ao999 operate according to international standards. Game outcomes are determined by RNG (Random Number Generator) technology, certified by an independent third party.
- Each game has its own rules, which can be viewed before the game begins.
- If a game is cancelled due to a technical error, all wagers will be refunded.
- In Live Casino games, the dealer's decision is final.
- If a game is interrupted due to a network disconnection, the system will automatically determine the outcome.
- If cheating is proven in any game, all winnings will be forfeited.
7Responsible Gaming
Ao999 believes gaming should be a healthy form of entertainment. We never encourage members to play beyond their means.
- Members can set their own daily, weekly, or monthly deposit limits.
- Self-exclusion or a cooling-off period can be activated at any time if needed.
- If you notice signs of gaming addiction, contact our support team for help right away.
- It is parents' and guardians' responsibility to keep those under 18 away from gaming.
To learn more about responsible gaming, visit our Responsible Play View Page.
8Prohibited Activities
The following activities are strictly prohibited on ao999 and may result in permanent account closure:
- Bonus arbitrage or abuse of the bonus system.
- Creating multiple accounts or concealing your identity.
- Money laundering or use of funds from illegal sources.
- Using automated software, bots, or scripts to play games.
- Attempting unauthorized access to another member's account.
- Attempting to hack or carry out a cyberattack on the ao999 system.
- Verifying an account using a false identity or fraudulent documents.
9Privacy & Data Protection
Ao999 takes the protection of your personal data seriously. We use 256-bit SSL encryption to keep all your information secure.
The information you provide is used solely for account management, identity verification, and customer service. It is never sold or shared with third parties, though it may be disclosed to authorities where required by law.
For more details, visit our Privacy Policy Read.
10Account Closure & Suspension
Ao999 reserves the right to temporarily or permanently suspend any account under the following circumstances:
- If these terms and conditions are violated.
- If suspicious or fraudulent activity is detected on an account.
- If you fail KYC verification or provide false information.
- If directed by law enforcement authorities.
Members may also request account closure at any time. Any verified balance can be withdrawn before closure; however, any active bonus balance will be forfeited.
11Right to Amend Terms
Ao999 reserves the right to amend these terms and conditions, in part or in full, at any time. Members will be notified in advance of any significant changes via email or through the platform.
Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
12Contact
If you have any questions about these terms and conditions, please contact our support team. We are available 24 hours a day, 7 days a week.
Email: [email protected] — Typically responded to within 1–3 hours.